Refund Policy

We want you to be completely satisfied with your purchase from Rumi's Collections. If for any reason you are not happy with your order, you may request a return or refund under the following terms:

Return Period

You can return your product within 14 days from the date of delivery.

Eligibility for Refund

• The item must be unused, in its original packaging, and in the same condition you received it.
• Proof of purchase (invoice or order number) is required.
• Certain items like custom-made or perishable goods are non-refundable.

Refund Process

Once we receive and inspect your return, we will notify you via email. Approved refunds will be processed to your original payment method within 7-10 business days.

Contact Us

To initiate a return or refund, contact our support team at contact@rumiscollections.com.